17th-18th April

2023

Titanic Chaussee Berlin, Germany
#leadersinhospitality

About the Event

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Leaders in Hospitality Summit pioneered, and has been on the forefront for last 10 years proudly supporting, promoting and educating region’s hospitality industry. Bringing together top stakeholders from the regional hospitality industry, the summit, offers industry leaders a unique opportunity to discuss business strategies, tackle challenges, source solutions for their current and future properties, shaping the future of the industry. 

Leaders in Hospitality hosts key executives from the international and regional hotel chains, independent hotels, owners’ operators, developers, architecture/design firms and investors from across the region and the world who are currently having or planning to have multi-million-euro projects.

The summit will give you a unique opportunity to shake hands, network and establish business connection with the decision makers who’s one word and approval can secure contract and open doors for your organization in the world of latest and most exciting regional projects.

Ultimate Opportunity

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Qualifying the Market

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Researching, analysing and prequalifying the buyers and their projects, we make sure you capitalize on potential leads, maximizing business opportunity.

Ultimate Buyer's Access

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Connecting prequalified projects and their pre-screened buyers, we ensure that every opportunity focuses only on your success.

Bringing Global Leaders

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The only gathering that hosts global industry leaders that share their business expertise, insights on future opportunities, future project requirements and buying strategy.

Breakthrough Insights

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Addressing the most critical topics in the industry, the summit explores the most innovative strategies and effective business solutions, bringing the most daring and unique ideas to life.

Our Experts

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Frank Schöniger

Head of Procurement

Premier Inn Germany

Dean Bannon

Managing Director, EMEA

The Leading Hotels of the World

Andreas von Reitzenstein

Chief Commercial Officer

Novum Hospitality

Fotis Fakes

Senior Director Operations International Resort Hotels

Deutsche Hospitality Group

Robert van der Graaf 

Development Director – Northern Europe 

InterContinental Hotels Group (IHG) 

Alexander Lobov

COO

NUMA Group

Timo Kläner

Managing Director

Foremost Hospitality

Sabrina Gambino

Co-Founder

Gambino

Inge Van Ooteghem

Managing Director & COO

Premier Inn Germany • Whitbread

Georgios Ganitis

Director of Operations Europe

Adina Hotels

What's On

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Buyer's Club

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Leaders in Hospitality Buyers’ Club is a unique, commercially driven platform created to introduce international and regional suppliers to pre-qualified buyers and strategic partners to unlock sales opportunities, expand business network and increase market share. Understanding the niche requirements of both side, series of one to one pre scheduled business meetings are carefully planned to help companies to meet new clients and gain more business opportunities.

Market Place

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Leaders in Hospitality Market Place will shine a spotlight on the latest developments and changing face of global and regional hospitality industry. It provides a unique opportunity for the industry professionals to explore the newest solutions for their current and upcoming projects.

Headline Stage

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Bringing global and regional industry leaders, Leaders in Hospitality explores the latest trends and innovation in hospitality sector. With the breakthrough ideas and opinions shared by renowned experts, headline stage opens a dialogue for the new business opportunities and explores new projects.

Who's Coming

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Meet the most sought-after hoteliers, architects, real estate developers in charge of the newest key projects across 30 countries of the region. The business leaders who will share their projects’ requirement and wish list of the suppliers to work.

Our Reviews

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“Leaders in Hospitality is a great platform for networking opportunities with industry leaders. Many new contacts were established and existing ones refreshed. Due to the fact that the participation at the event was highly positive for us, we’ve already registered for the upcoming event third time in a row “

Richard Proidl

Head of Direct Sales AT NFON GmbH

“I met key interesting people. I learnt a lot about what the hospitality industry region is all about. I learnt about potential as well as challenges. The summit give a very good feeling about the future of hospitality in this area.”

Dimitris Manikis

President EMEA Wyndham Hotels & Resorts

“While there are many events in the region, Leaders in Hospitality gives us the right answer and allows us to meet key players in the hospitality sector in this region.”

David Galand

Business Development Manager Evolis

“It is a great forum. This is two times in a row that I have been here and I think it is a great opportunity to network with some of the key influencers in the region.”

Geoff Andrew

Former Chief Executive Officer WorldHotels

“It is a great place to learn the insights on the region and meet potential partners for the projects!”

Matthieu Beaugrard

Managing Director Switzerland & CEE B&B Hotels

“The experience at this event is really positive. We can meet a lot of partners in all the chains where the projects are born and responsible for the money and design. We meet all the actors involved, it is really a pleasure to be a part of this summit.”

Adriano Barbieri

Business Development Director Reggiani

“I enjoy Leaders in Hospitality a lot. The quality of the attendees is extremely good. We made valuable contacts.”

Philipp Whegmann

Executive Vice President Preferred Hotels Group

“DORMAKABA is pleased to be a sponsor of this year’s Leaders in Hospitality CEE-CIS summit. The event is a great chance to debate and discuss with industry leaders about the future of Hospitality industry. It is a unique opportunity for creating new business relationships and generate business opportunities.”

Vladimir Atanassov

Deputy Vice President SEE dormakaba

News

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Leaders in Hospitality Sponsors

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Leaders in Hospitality Partners

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Subscribe to our newsletter

Neolith

Company Profile:

Neolith is the world’s leading sintered stone brand. It’s a revolutionary and innovative architectural surface with superior technical characteristics made of 100% natural raw materials.

Since its creation in 2009, Neolith has become the best solution for indoor and outdoor projects, combining an exquisite design and high-performance functionality.

Neolith is synonymous to quality, versatility, durability and sustainability as well as class, elegance, style and subtleness. It was created to meet the most demanding needs in the world of architecture and interior design with all the different collections which are suitable for any type of application including kitchen countertops, bathrooms, facades, flooring and even furniture.

As a sustainable and environmentally-friendly brand, Neolith’s ambition is to position itself as the number one choice around the world for professionals and consumers by helping to create unique spaces and generating extraordinary brand experiences.

KraftCom

Company profile: 

Hospitality Solutions for your digital guest journey: Digitalisation is advancing in the hotel industry. With over 20 years of experience and more than 1,000 installations throughout Europe, KraftCom is a game-changer in this sector. We support you as a renowned solution provider with diverse, individually combinable modules of our ASE® (Advanced Service and Entertainment) platform. For smart, intuitive processes. And for a state-of-the-art guest journey. KraftCom’s turnkey solutions will inform and entertain your guests via WiFi, InRoom Entertainment, digital signage, telephone systems, voice assistants, room control, service robots and much more. ASE covers all areas of your company’s digital guest communication, regardless of its size, fully scalable and versatile. From delivery, installation and configuration to a reliable service partnership after installation – KraftCom will ensure smooth operation through 24/7 service with fully trained, KraftCom employed associates.

Siemens

Smart infrastructure (SI) from Siemens makes the world a more connected and caring place – where resources are valued, where impact on the world is considered, where sustainable energy is delivered reliably and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. SI addresses the urgent challenges of Urbanization and Climate change by connecting Energy systems, Buildings and Industries. Technology and the ingenuity of people come together to be at one with our environments and to care for our world. Siemens Smart Infrastructure is doing this from the macro to the micro level, from physical products, components and systems to connected, cloud-based digital offerings and services. Siemens offers a broad portfolio of grid control and automation; low- and medium-voltage power distribution, switching and control; and building automation, fire safety and security, HVAC control and energy solutions. The headquarters of Siemens Smart Infrastructure is located in Zug (Switzerland). The company employs worldwide approximately 71.000 employees.

www.siemens.com

Dometic

Dometic is the world’s leading supplier of minibars to the hotel industry. Whether it’s the world’s only 7-star hotel or a family-run Bed&Breakfast, the hospitality industry trusts us to deliver high-quality and comfort-enhancing solutions for their guests. Today, you will find millions of our sophisticated minibars, convenience fridges and safes in thousands of hotels and other lodgings across the world – which we are very proud of. Know-how accumulated over 45 years, a track record of innovation as well as leading design solutions are the three main reasons for us being a market leader. “We are happy and proud to be sponsors of Leaders in Hospitality. Over the last 45 years Dometic has been a part of the hospitality industry and we are excited to join the platform to network with industry leaders. We look forward to this number one hospitality event in CEE-CIS.”

www.dometic.com

GranitiFiandre S.p.A.

GranitiFiandre S.p.A., is a company belonging to Iris Ceramica Group, leading manufacturer of high range porcelain stoneware. GranitiFiandre has a presence in over 110 countries throughout the world with a wide choice of solutions for floors and coverings which range from the contract to the wellness and residential industry, and from the medical to the leisure industry, responding to all building and living requirements. GranitiFiandre, through the Fiandre Architectural Surfaces brand, continued with undeniable success along a path marked by new goals to reach, consolidating its business in all the markets acquired over the years. Its commitment is based on over 50 years’ history, during which quality, skill and innovation went hand in hand, bringing the company into a predominant market position. Constant updating of the technological tools available to the company is what enables it to best protect the environment from the harmful effects of industrialisation, always focusing on new opportunities.

www.granitifiandre.com 

Adyen

Company description: Adyen is the payments platform of choice for many of the world’s leading companies, providing a modern end-to-end infrastructure connecting directly to Visa, Mastercard, and consumers’ globally preferred payment methods. Adyen delivers frictionless payments across online, mobile, and in-store channels. With offices across the world, Adyen serves customers including Facebook, Uber, KLM, Booking.com, GetYourGuide, and vueling. As for the quote we would like to ask whether it’s possible to announce us as sponsor on your social media channels rather than a press release with a quote? We’re a first-time sponsor and think this would be a more relevant exposure for us. Please let us know what you think.

www.adyen.com 

UnionPay International Co. Ltd

UnionPay International (UPI) is a subsidiary of China UnionPay focused on the growth and support of UnionPay’s global business. In partnership with more than 1800 institutions worldwide, UnionPay International provides high quality, cost effective and secure cross-border payment services to the world’s largest cardholder base and ensures convenient local services to a growing number of global UnionPay cardholders and merchants. To date, UnionPay International has enabled card acceptance in 170 countries and regions, covering 51 million merchants and 2.57 million ATMs. Over 7 billion UnionPay cards are issued in 48 countries and regions

www.unionpayintl.com 

Bemeta

Our course Bemeta is headquartered in the picturesque village of Žatčany in South Moravia. It was founded thirteen years ago by Mr. Zdeněk Žalkovský. Since that time the company has grown dynamically and currently has 70 employees that share a common goal – to deliver to its customers bathroom accessories of the highest possible quality.Nomination of successful BEMETA Omega product series in the competition ”Gold medal SHK” in the building fair in Brno 2007 is confirmation of our existing course. Our firm philosophy Permanent diversification of our assortment and by this increasing orientation to the customer belongs to our basic aims. We are convinced that brilliant solutions lie in simplicity. This philosophy can be understood as a reference point of our activities. Result of this idea are products with clear shapes, demanding and timeless design, use of quality materials and high user-friendliness. Realization of this philosophy in practice belongs to our most worthful fortune – our staff. It is commonplace for us to put maximum stress on professional qualification and personal development of our staff. BEMETA product series – trends for Your bathroom Bathroom importance growths constantly and today it belongs to the most important house areas – oasis of relaxation where everyday stress is released. Through our product series, we want to show you possibilities how to make an image of your bathroom. The aim of the Bemeta Company is to continually innovate and move forward. We collaborate with a Czech designers to develop new products. We recently unveiled three new lines of bathroom accessories: DARK (in ever popular black), VIA and NIKI. In 2017 you can look forward to a gradual change in our packaging.

www.bemeta.cz  

Twispay

Capital Financial Services SA, using Twispay as a brand, is a financial institution and e-money issuer, licensed by the National Bank of Romania, that provides acquiring and payment processing services. We are proud to be a payment facilitator for VISA and principal member of Mastercard. We offer a secure payment gateway, easy to integrate and developer friendly. Our platform enables business owners to process payments in any currency from customers across the globe, through virtually any payment method. Twispay’s Transaction Dashboard allows merchants to stay in charge of their finances, by giving them a complete overview of all the important performance indicators. The Custom Checkout offers a tailor-made experience and a personalized user experience with a completely customizable design. Twispay resonates with the high expectations oftoday’s hospitality industry and understands the need for a personalized, flexible and intuitive shopping experience. That’s why we help merchants to offer their clients the option to easily buy anytime and anywhere.

www.twispay.com 

Alchemilla Luxury

The Alchemilla Luxury Hygiene Solutions have been created to respond the growing demand for hygiene, providing maximum safety in shared environments, representing the ideal solutions for those locations built to maximize customers experience.

A complete line of design solutions for dispenser holders of sanitizing gel and liquid soap, combine elegant design, technology and craftmanship, to create long lasting amazing aesthetic product with high quality materials forged by experienced manufacturing skill.

Like an art object with a practical function, the different finishes, from the most essential to the luxurious 24K gold, can match with any layout, contributing to the pleasant beauty of every different environment.

Elegance, simplicity and functionality are quintessential of the products Alchemilla’s team every day work for, in order to provide our customers reach the maximum satisfaction as possible, at all stage of the creation of every single piece of Alchemilla’s products.

    Robotise

    Company Profile:

    Robotise manufactures and sells service robots for the hotel industry. JEEVES, the maxibar robot, replaces over 200 minibars and runs deliveries 24/7.

    Profitroom

    Company description:  
    The premium booking platform for hotels & resorts
    The award-winning Profitroom platform is more than just the highest converting booking engine on the market – it’s a powerful marketing automation tool, advanced channel manager and website builder all in one. It’s easy to use across multiple properties and your team will love the intuitive interface, no matter their experience level.
    Our comprehensive and easy-to-use platform will flex around your needs to elevate your direct booking game and deliver a brand experience your guests will remember! But it’s also all about results, which is why our award-winning Customer Success team will be working with you every day to use all that data coming in to drive conversions and performance.

    Allegrin

    Company Profile:

    Allegrini was born in 1945, and with its presence in more than 47 countries in the world, today is a leading chemical company in Italy in the production of professional detergents and cosmetics for the hotel industry, with careful and respectful solutions towards the environment through a green applied philosophy at each stage of process.

    The Cosmetic Business Unit produces and supplies hotel amenities, both under its own brand and private labels, addressing the whole hotel world; as well as cosmetics and room fragrances also for the retail sector.

    Among the novelties, DPlanet – Do Not Disturb The Planet -, the revolutionary range of completely plastic-free solid cosmetics, formulated without the use of water and preservatives.

    Aruba

    At Aruba, a Hewlett Packard Enterprise company, we believe the most dynamic customer experiences happen at the Edge— Hotel & Resorts, Retail, Healthcare, Workplace etc. It’s anyplace work gets done and data is generated by users, devices, and things across your network. Our mission is to help customers capitalize on these opportunities by providing secure edge-to-cloud networking solutions. We use AI-based machine learning to deliver simpler, faster, and more automated networks that analyse data to help businesses thrive.

    Aruba is the global leader in secure, intelligent edge-to-cloud networking solutions with the industry’s first AI-powered platform designed to unify, automate and protect the Edge. Aruba partners with hospitality organizations to enable frictionless and highly engaged guest, staff and workplace experiences that will drive recovery, loyalty and revenue. Investing heavily in the hospitality industry to assist moving to new business models and technology strategies, proven to accelerate global growth objectives. Aligning to cloud-enabled services architecture, incredible innovation and new product development, establishing key industry partnerships to further align to our customer’s digital transformation initiatives. We recognize the network infrastructure, security services and cloud enablement can unlock layers of business value in other enterprise investments such as other cloud services, guest identity, workforce identity, the digital marketing platform, analytics solutions, machine learning and more.

    Our solution architecture is to deliver, execute and innovate, regardless of where you are in your next gen Guest and Staff services strategy and development. Allowing hoteliers to leverage digital transformation, cloud & edge platform enabled services, new cost effective workload processing, including rich analytics, AI, and ML. 

    Life Fitness

    As the fitness industry’s largest supplier of commercial equipment, Life Fitness draws upon its many years of experience to help customers create bespoke wellbeing offerings. Whether it’s adapting an existing space, launching a new gym, or providing in-room solutions, Life Fitness manages the process from start to finish; from equipment selection and layout, through to staff training and customer communications, the team can support the entire consumer journey. At Life Fitness, we also believe that people’s fitness experiences are personal to them, and through the use of data and insight, we can help hotels to gain a greater understanding of visitors, to ensure their wellbeing offering is aligned to guests’ wants and needs.

    SNS

    SNS Group is a manufacturer of upscale to luxury hotel furniture for the hospitality industry, with branch offices in Europe, Dubai, Egypt, Malaysia and USA, having its production facilities in Croatia, Serbia, Turkey and Indonesia.

    Along with our collection of contemporary furniture designed by Italian designer Marco de Masi, our main expertise is bespoke and casegoods furniture, made according to specific needs of the designers and clients, with broad capacities to deliver big quantities at fast track projects. The Company is oriented towards manufacturing tailor-made products for our exclusive clients, understanding the unique needs of each partner and proposing solutions accordingly, throughout the whole process, from the drawings to post-sale support.

    Long term and never compromised quality policy gives us the freedom to provide a “3-year manufacturer’s warranty” on all our products.

    TigerTMS

    TigerTMS has been servicing the hospitality industry for over 40 years. Our wealth of experience drives the delivery of world-class Hospitality Applications – transforming hotel operations and enhancing the guest experience for over 10,000 hotels.

    Our range of market-leading applications and middleware cover communications and guest management systems, integrated voice and data solutions, as well as the latest technology for the guests’ mobile device.

    TigerTMS is dedicated to helping clients enhance their performance, increase productivity and improve the guest experience.

    Range of solutions:

    • iLink: The world’s most widely deployed middleware solution, connecting TigerTMS products and hundreds of hotel applications with certified interfaces.

    • iCharge Enterprise: Communication Management with comprehensive data analytics and reporting.

    • innLine: Feature rich voice messaging and guest wake-up solution for superior guest engagement.

    • iPortal: The no download, zero footprint, self-build mobile guest service solution.

    • iSurf: WiFi management system providing all-in-one guest internet access service.

    • iGuest: Real-time guest information and notifications for Mitel PBX.

    SuitePad

    SuitePad is a Berlin-based company that provides digital tablet solutions for hotel rooms that act as a digitalized version of the guest directory with the added benefit of increasing communication between hotel staff and guests. Using the SuitePad tablets in their rooms, guests can book spa appointments, order room service, book activities, and much more—all with the click of a button. SuitePads open up channels of communication between hotel staff and guests that are not available with simple, paper-based guest directories. Using the SuitePad Backend, hotel staff can send push notifications directly to the SuitePads in guests’ rooms, creating a new and more interactive way of up-selling through the hotel’s outlets.

    KEUK Group

    KEUK Group: Wo aus Visionen Wirklichkeit wird: Die KEUK Group ist ein Full-Service Dienstleister im Hospitality-Bereich mit Sitz in Swisstal. Zusammen mit der niederländischen Tochter triAV bedient das Unternehmen über Deutschlands Grenzen hinaus die gesamte Palette an zukunfssicheren Lösungen, die Hotel- und Residenzbetreiber heute benötigen. So wird mit KEUK Now modernste Event-, Veranstaltungs-und Konferenztechnik angeboten, die über Seminare, Workshops, Firmenpräsentationen bis hin zum multimedialen Bühnenevent incl. angeschlossener Künstleragentur reicht. Das Thema Digitalisierung im Hospitality-Bereich – von innovativen Signage Lösungen über zukunftsweisende Hospitality-TV Lösungen bis hin zur deren Verkabelung – deckt die KEUK Medientechnik ab. Zum Produkt- und Leistungsspektrum zählen ferner innovative Content-Management- sowie Infotainment-Systeme, die dank KEUK Inside – zuständig für den Objekt- und Möbelbau – fachgerecht verbaut werden. So entsteht ein Bindeglied zwischen zukunftssicherer Technik im Hospitality-Bereich und einem ansprechenden, stimmigen Hotel-Interieur – in der Lobby, dem Konferenzzentrum und in den Zimmern. Die Services und Produkte der KEUK Group – vom ersten On-Site Check über die Implementierung bis hin zu After-Sales Services stehen europaweit zur Verfügung.

    KEUK Group: Where visions become reality: KEUK Group is a full-service hospitality provider based in Swisstal, Germany. Together with its Dutch subsidiary triAV, the company covers the entire range of future-proof solutions for hotel and residence operators beyond Germany’s borders. KEUK Now, for example, offers state-of-the-art event and conference technology – supporting seminars, workshops and company presentations up to multimedia stage events, including an associated artists’ agency. Digitalization, increasingly important in the hospitality sector, is covered by KEUK Medientechnik and comprises innovative signage solutions and future-proof hospitality TV solutions as well as their cabling. The range of products and services includes furthermore innovative content management and infotainment systems, which are professionally installed thanks to KEUK Inside, responsible for contract and furniture manufacturing. This creates a link between future-proof technology in the hospitality sector and an appealing, coherent hotel interior, whether in the lobby, the conference center or in the rooms. The services and products of KEUK Group – from the initial on-site check to product implementation and after-sales services – are available throughout Europe. 

    Schneider Electric

    Schneider Electric is leading the Digital Transformation of Energy Management and Automation in Homes, Buildings, Data Centers, Infrastructure and Industries. With global presence in over 100 countries, Schneider is the undisputable leader in Power Management – Medium Voltage, Low Voltage and Secure Power, and in Automation Systems. We provide integrated efficiency solutions, combining energy, automation and software. In our global Ecosystem, we collaborate with the largest Partner, Integrator and Developer Community on our Open Platform to deliver real-time control and operational efficiency. We believe that great people and partners make Schneider a great company and that our commitment to Innovation, Diversity and Sustainability ensures that Life Is On everywhere, for everyone and at every moment.

    www.se.com