5-6 September

2023

Stuttgart, Germany
#leadersinhospitality

Headline stage

Bringing global and regional industry leaders, Leaders in Hospitality explores the latest trends and innovation in hotel industry. With most breakthrough ideas and opinions shared by renowned experts, headline stage opens a dialogue for the new business opportunities and explores new projects.
  • 5 September
  • 6 September

Start

8:00 – 9:00

Registration, Welcome Coffee and Market Place Visit

9:10 – 09:15

Welcome Word

09:15-10:00

Panel Discussion

10:00 – 10:30

Keynote Presentation

10:30 – 12:00

One to One Meetings, Networking Coffee Break & Market Place Visit

12:00-12:30

Keynote Presentation

12:30 – 13:00

Keynote Presentation

13:00 – 14:00

Networking Business Lunch

14:00 – 14:45

Panel Discussion

14:45 – 15:15

Keynote Presentation

15:00 -15:45

One to One Meetings, Networking Coffee Break & Market Place Visit

15:45 – 16:30

Panel Discussion

17:00 – 19:00

10th Annual Celebratory Evening Reception

Start

8:00 – 9:00

Registration, Welcome Coffee and Market Place Visit

9:00 – 9:15

Welcome Word

9:15 – 10:00

Panel Discussion

10:00 – 10:30

Keynote Presentation

10:30 – 12:00

One to One Meetings, Networking Coffee Break & Market Place Visit

12:00 – 12:30

Keynote Presentation

12:30 – 13:00

Keynote Presentation

13:00 – 14:00

Networking Business Lunch

14:00 – 14:45

Panel Discussion

14:45 – 15:15

Keynote Presentation

15:00 -15:45

One to One Meetings, Networking Coffee Break & Market Place Visit

15:45 – 16:30

Panel Discussion

16:30 – 17:00

Keynote Presentation

17:00

Closing Remarks

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Crown

Crown International has been founded over 15 years ago in the Netherlands. We are specialized in hotelroom and bathroom accessories. These products we do stock in our warehouse in The Netherlands. Having had the pleasure working with hoteliers and hotel chains in more then 80 countries we do understand the demand from a design as well as from a functional perspective.

Our range contains:

1) In-room accessories mainly made of PU-Leather: fire-resistant waste bins , welcome trays , organisers ,desk items and many more

2) Eectrical equipment: Ironing centres, hairdryers, electrical kettles. All of these do meet the highest international safety standards and each production run is tested by DEKRA

3) Bathroom hardware: towel rack, toilet roll holders, mirrors and many more 

Aruba

At Aruba, a Hewlett Packard Enterprise company, we believe the most dynamic customer experiences happen at the Edge— Hotel & Resorts, Retail, Healthcare, Workplace etc. It’s anyplace work gets done and data is generated by users, devices, and things across your network. Our mission is to help customers capitalize on these opportunities by providing secure edge-to-cloud networking solutions. We use AI-based machine learning to deliver simpler, faster, and more automated networks that analyse data to help businesses thrive.

Aruba is the global leader in secure, intelligent edge-to-cloud networking solutions with the industry’s first AI-powered platform designed to unify, automate and protect the Edge. Aruba partners with hospitality organizations to enable frictionless and highly engaged guest, staff and workplace experiences that will drive recovery, loyalty and revenue. Investing heavily in the hospitality industry to assist moving to new business models and technology strategies, proven to accelerate global growth objectives. Aligning to cloud-enabled services architecture, incredible innovation and new product development, establishing key industry partnerships to further align to our customer’s digital transformation initiatives. We recognize the network infrastructure, security services and cloud enablement can unlock layers of business value in other enterprise investments such as other cloud services, guest identity, workforce identity, the digital marketing platform, analytics solutions, machine learning and more.

Our solution architecture is to deliver, execute and innovate, regardless of where you are in your next gen Guest and Staff services strategy and development. Allowing hoteliers to leverage digital transformation, cloud & edge platform enabled services, new cost effective workload processing, including rich analytics, AI, and ML. 

Siemens

Smart infrastructure (SI) from Siemens makes the world a more connected and caring place – where resources are valued, where impact on the world is considered, where sustainable energy is delivered reliably and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. SI addresses the urgent challenges of Urbanization and Climate change by connecting Energy systems, Buildings and Industries. Technology and the ingenuity of people come together to be at one with our environments and to care for our world. Siemens Smart Infrastructure is doing this from the macro to the micro level, from physical products, components and systems to connected, cloud-based digital offerings and services. Siemens offers a broad portfolio of grid control and automation; low- and medium-voltage power distribution, switching and control; and building automation, fire safety and security, HVAC control and energy solutions. The headquarters of Siemens Smart Infrastructure is located in Zug (Switzerland). The company employs worldwide approximately 71.000 employees.

www.siemens.com

Dometic

Dometic is the world’s leading supplier of minibars to the hotel industry. Whether it’s the world’s only 7-star hotel or a family-run Bed&Breakfast, the hospitality industry trusts us to deliver high-quality and comfort-enhancing solutions for their guests. Today, you will find millions of our sophisticated minibars, convenience fridges and safes in thousands of hotels and other lodgings across the world – which we are very proud of. Know-how accumulated over 45 years, a track record of innovation as well as leading design solutions are the three main reasons for us being a market leader. “We are happy and proud to be sponsors of Leaders in Hospitality. Over the last 45 years Dometic has been a part of the hospitality industry and we are excited to join the platform to network with industry leaders. We look forward to this number one hospitality event in CEE-CIS.”

www.dometic.com

GranitiFiandre S.p.A.

GranitiFiandre S.p.A., is a company belonging to Iris Ceramica Group, leading manufacturer of high range porcelain stoneware. GranitiFiandre has a presence in over 110 countries throughout the world with a wide choice of solutions for floors and coverings which range from the contract to the wellness and residential industry, and from the medical to the leisure industry, responding to all building and living requirements. GranitiFiandre, through the Fiandre Architectural Surfaces brand, continued with undeniable success along a path marked by new goals to reach, consolidating its business in all the markets acquired over the years. Its commitment is based on over 50 years’ history, during which quality, skill and innovation went hand in hand, bringing the company into a predominant market position. Constant updating of the technological tools available to the company is what enables it to best protect the environment from the harmful effects of industrialisation, always focusing on new opportunities.

www.granitifiandre.com 

Adyen

Company description: Adyen is the payments platform of choice for many of the world’s leading companies, providing a modern end-to-end infrastructure connecting directly to Visa, Mastercard, and consumers’ globally preferred payment methods. Adyen delivers frictionless payments across online, mobile, and in-store channels. With offices across the world, Adyen serves customers including Facebook, Uber, KLM, Booking.com, GetYourGuide, and vueling. As for the quote we would like to ask whether it’s possible to announce us as sponsor on your social media channels rather than a press release with a quote? We’re a first-time sponsor and think this would be a more relevant exposure for us. Please let us know what you think.

www.adyen.com 

UnionPay International Co. Ltd

UnionPay International (UPI) is a subsidiary of China UnionPay focused on the growth and support of UnionPay’s global business. In partnership with more than 1800 institutions worldwide, UnionPay International provides high quality, cost effective and secure cross-border payment services to the world’s largest cardholder base and ensures convenient local services to a growing number of global UnionPay cardholders and merchants. To date, UnionPay International has enabled card acceptance in 170 countries and regions, covering 51 million merchants and 2.57 million ATMs. Over 7 billion UnionPay cards are issued in 48 countries and regions

www.unionpayintl.com 

Bemeta

Our course Bemeta is headquartered in the picturesque village of Žatčany in South Moravia. It was founded thirteen years ago by Mr. Zdeněk Žalkovský. Since that time the company has grown dynamically and currently has 70 employees that share a common goal – to deliver to its customers bathroom accessories of the highest possible quality.Nomination of successful BEMETA Omega product series in the competition ”Gold medal SHK” in the building fair in Brno 2007 is confirmation of our existing course. Our firm philosophy Permanent diversification of our assortment and by this increasing orientation to the customer belongs to our basic aims. We are convinced that brilliant solutions lie in simplicity. This philosophy can be understood as a reference point of our activities. Result of this idea are products with clear shapes, demanding and timeless design, use of quality materials and high user-friendliness. Realization of this philosophy in practice belongs to our most worthful fortune – our staff. It is commonplace for us to put maximum stress on professional qualification and personal development of our staff. BEMETA product series – trends for Your bathroom Bathroom importance growths constantly and today it belongs to the most important house areas – oasis of relaxation where everyday stress is released. Through our product series, we want to show you possibilities how to make an image of your bathroom. The aim of the Bemeta Company is to continually innovate and move forward. We collaborate with a Czech designers to develop new products. We recently unveiled three new lines of bathroom accessories: DARK (in ever popular black), VIA and NIKI. In 2017 you can look forward to a gradual change in our packaging.

www.bemeta.cz  

Twispay

Capital Financial Services SA, using Twispay as a brand, is a financial institution and e-money issuer, licensed by the National Bank of Romania, that provides acquiring and payment processing services. We are proud to be a payment facilitator for VISA and principal member of Mastercard. We offer a secure payment gateway, easy to integrate and developer friendly. Our platform enables business owners to process payments in any currency from customers across the globe, through virtually any payment method. Twispay’s Transaction Dashboard allows merchants to stay in charge of their finances, by giving them a complete overview of all the important performance indicators. The Custom Checkout offers a tailor-made experience and a personalized user experience with a completely customizable design. Twispay resonates with the high expectations oftoday’s hospitality industry and understands the need for a personalized, flexible and intuitive shopping experience. That’s why we help merchants to offer their clients the option to easily buy anytime and anywhere.

www.twispay.com 

Alchemilla Luxury

The Alchemilla Luxury Hygiene Solutions have been created to respond the growing demand for hygiene, providing maximum safety in shared environments, representing the ideal solutions for those locations built to maximize customers experience.

A complete line of design solutions for dispenser holders of sanitizing gel and liquid soap, combine elegant design, technology and craftmanship, to create long lasting amazing aesthetic product with high quality materials forged by experienced manufacturing skill.

Like an art object with a practical function, the different finishes, from the most essential to the luxurious 24K gold, can match with any layout, contributing to the pleasant beauty of every different environment.

Elegance, simplicity and functionality are quintessential of the products Alchemilla’s team every day work for, in order to provide our customers reach the maximum satisfaction as possible, at all stage of the creation of every single piece of Alchemilla’s products.

KraftCom

Company profile: 

Hospitality Solutions for your digital guest journey: Digitalisation is advancing in the hotel industry. With over 20 years of experience and more than 1,000 installations throughout Europe, KraftCom is a game-changer in this sector. We support you as a renowned solution provider with diverse, individually combinable modules of our ASE® (Advanced Service and Entertainment) platform. For smart, intuitive processes. And for a state-of-the-art guest journey. KraftCom’s turnkey solutions will inform and entertain your guests via WiFi, InRoom Entertainment, digital signage, telephone systems, voice assistants, room control, service robots and much more. ASE covers all areas of your company’s digital guest communication, regardless of its size, fully scalable and versatile. From delivery, installation and configuration to a reliable service partnership after installation – KraftCom will ensure smooth operation through 24/7 service with fully trained, KraftCom employed associates.

    Profitroom

    Company description:  
    The premium booking platform for hotels & resorts
    The award-winning Profitroom platform is more than just the highest converting booking engine on the market – it’s a powerful marketing automation tool, advanced channel manager and website builder all in one. It’s easy to use across multiple properties and your team will love the intuitive interface, no matter their experience level.
    Our comprehensive and easy-to-use platform will flex around your needs to elevate your direct booking game and deliver a brand experience your guests will remember! But it’s also all about results, which is why our award-winning Customer Success team will be working with you every day to use all that data coming in to drive conversions and performance.

    Allegrin

    Company Profile:

    Allegrini was born in 1945, and with its presence in more than 47 countries in the world, today is a leading chemical company in Italy in the production of professional detergents and cosmetics for the hotel industry, with careful and respectful solutions towards the environment through a green applied philosophy at each stage of process.

    The Cosmetic Business Unit produces and supplies hotel amenities, both under its own brand and private labels, addressing the whole hotel world; as well as cosmetics and room fragrances also for the retail sector.

    Among the novelties, DPlanet – Do Not Disturb The Planet -, the revolutionary range of completely plastic-free solid cosmetics, formulated without the use of water and preservatives.

    Life Fitness

    As the fitness industry’s largest supplier of commercial equipment, Life Fitness draws upon its many years of experience to help customers create bespoke wellbeing offerings. Whether it’s adapting an existing space, launching a new gym, or providing in-room solutions, Life Fitness manages the process from start to finish; from equipment selection and layout, through to staff training and customer communications, the team can support the entire consumer journey. At Life Fitness, we also believe that people’s fitness experiences are personal to them, and through the use of data and insight, we can help hotels to gain a greater understanding of visitors, to ensure their wellbeing offering is aligned to guests’ wants and needs.

    WATERSAVING

    WATERSAVING.COM

    Our goal is clear: we want to encourage everyone – from individuals to companies and government institutions – to use potable water more responsibly.

    As a knowledge hub, watersaving.com provides energy efficiency tips and key info on the sustainable use of natural resources and talks about specific water and energy saving solutions. In this way, each and every one of us can make a valuable contribution to climate and environmental protection – from our homes, in companies, or in public institutions. Every drop counts.

    Watersaving.com is an initiative of the Neoperl Group, which develops innovative solutions relating to all aspects of potable water. Whether faucet aerators, flow regulators, or check valves: these are all crucial to helping us use potable water as a resource more sustainably. 

    SNS

    SNS Group is a manufacturer of upscale to luxury hotel furniture for the hospitality industry, with branch offices in Europe, Dubai, Egypt, Malaysia and USA, having its production facilities in Croatia, Serbia, Turkey and Indonesia.

    Along with our collection of contemporary furniture designed by Italian designer Marco de Masi, our main expertise is bespoke and casegoods furniture, made according to specific needs of the designers and clients, with broad capacities to deliver big quantities at fast track projects. The Company is oriented towards manufacturing tailor-made products for our exclusive clients, understanding the unique needs of each partner and proposing solutions accordingly, throughout the whole process, from the drawings to post-sale support.

    Long term and never compromised quality policy gives us the freedom to provide a “3-year manufacturer’s warranty” on all our products.

    TigerTMS

    TigerTMS has been servicing the hospitality industry for over 40 years. Our wealth of experience drives the delivery of world-class Hospitality Applications – transforming hotel operations and enhancing the guest experience for over 10,000 hotels.

    Our range of market-leading applications and middleware cover communications and guest management systems, integrated voice and data solutions, as well as the latest technology for the guests’ mobile device.

    TigerTMS is dedicated to helping clients enhance their performance, increase productivity and improve the guest experience.

    Range of solutions:

    • iLink: The world’s most widely deployed middleware solution, connecting TigerTMS products and hundreds of hotel applications with certified interfaces.

    • iCharge Enterprise: Communication Management with comprehensive data analytics and reporting.

    • innLine: Feature rich voice messaging and guest wake-up solution for superior guest engagement.

    • iPortal: The no download, zero footprint, self-build mobile guest service solution.

    • iSurf: WiFi management system providing all-in-one guest internet access service.

    • iGuest: Real-time guest information and notifications for Mitel PBX.

    SuitePad

    SuitePad is a Berlin-based company that provides digital tablet solutions for hotel rooms that act as a digitalized version of the guest directory with the added benefit of increasing communication between hotel staff and guests. Using the SuitePad tablets in their rooms, guests can book spa appointments, order room service, book activities, and much more—all with the click of a button. SuitePads open up channels of communication between hotel staff and guests that are not available with simple, paper-based guest directories. Using the SuitePad Backend, hotel staff can send push notifications directly to the SuitePads in guests’ rooms, creating a new and more interactive way of up-selling through the hotel’s outlets.

    KEUK Group

    KEUK Group: Wo aus Visionen Wirklichkeit wird: Die KEUK Group ist ein Full-Service Dienstleister im Hospitality-Bereich mit Sitz in Swisstal. Zusammen mit der niederländischen Tochter triAV bedient das Unternehmen über Deutschlands Grenzen hinaus die gesamte Palette an zukunfssicheren Lösungen, die Hotel- und Residenzbetreiber heute benötigen. So wird mit KEUK Now modernste Event-, Veranstaltungs-und Konferenztechnik angeboten, die über Seminare, Workshops, Firmenpräsentationen bis hin zum multimedialen Bühnenevent incl. angeschlossener Künstleragentur reicht. Das Thema Digitalisierung im Hospitality-Bereich – von innovativen Signage Lösungen über zukunftsweisende Hospitality-TV Lösungen bis hin zur deren Verkabelung – deckt die KEUK Medientechnik ab. Zum Produkt- und Leistungsspektrum zählen ferner innovative Content-Management- sowie Infotainment-Systeme, die dank KEUK Inside – zuständig für den Objekt- und Möbelbau – fachgerecht verbaut werden. So entsteht ein Bindeglied zwischen zukunftssicherer Technik im Hospitality-Bereich und einem ansprechenden, stimmigen Hotel-Interieur – in der Lobby, dem Konferenzzentrum und in den Zimmern. Die Services und Produkte der KEUK Group – vom ersten On-Site Check über die Implementierung bis hin zu After-Sales Services stehen europaweit zur Verfügung.

    KEUK Group: Where visions become reality: KEUK Group is a full-service hospitality provider based in Swisstal, Germany. Together with its Dutch subsidiary triAV, the company covers the entire range of future-proof solutions for hotel and residence operators beyond Germany’s borders. KEUK Now, for example, offers state-of-the-art event and conference technology – supporting seminars, workshops and company presentations up to multimedia stage events, including an associated artists’ agency. Digitalization, increasingly important in the hospitality sector, is covered by KEUK Medientechnik and comprises innovative signage solutions and future-proof hospitality TV solutions as well as their cabling. The range of products and services includes furthermore innovative content management and infotainment systems, which are professionally installed thanks to KEUK Inside, responsible for contract and furniture manufacturing. This creates a link between future-proof technology in the hospitality sector and an appealing, coherent hotel interior, whether in the lobby, the conference center or in the rooms. The services and products of KEUK Group – from the initial on-site check to product implementation and after-sales services – are available throughout Europe. 

    Robotise

    Company Profile:

    Robotise manufactures and sells service robots for the hotel industry. JEEVES, the maxibar robot, replaces over 200 minibars and runs deliveries 24/7.

    Neolith

    Company Profile:

    Neolith is the world’s leading sintered stone brand. It’s a revolutionary and innovative architectural surface with superior technical characteristics made of 100% natural raw materials.

    Since its creation in 2009, Neolith has become the best solution for indoor and outdoor projects, combining an exquisite design and high-performance functionality.

    Neolith is synonymous to quality, versatility, durability and sustainability as well as class, elegance, style and subtleness. It was created to meet the most demanding needs in the world of architecture and interior design with all the different collections which are suitable for any type of application including kitchen countertops, bathrooms, facades, flooring and even furniture.

    As a sustainable and environmentally-friendly brand, Neolith’s ambition is to position itself as the number one choice around the world for professionals and consumers by helping to create unique spaces and generating extraordinary brand experiences.

    Antalis

    Antalis is part of the Kokusai Pulp & Paper group, a worldwide leader in Papers, Packaging and Visual Communication distribution headquartered in Japan and listed on the Tokyo Stock Exchange (ISIN JP3293350009) with JPY 545 billion* turnover in 2021. In Europe and Latin America, Antalis is the leading B2B distributor of products and services in Papers and industrial Packaging, and number two in the distribution of Visual Communication media. Headquartered in the Paris area (France), Antalis operates in 30 countries serving over 100,000 customers with a team of 3,800 employees and breakthrough e-commerce solutions. Our 93 distribution centers, focused on eco-responsibility, provide world-class services.

    *approx. €4.2 billion 

    PPDS

    Philips Professional Displays

    Philips Professional Displays (PPDS) entwickelt, produziert und vermarktet weltweit professionelle Displays der Marke Philips – dazu gehören professionelle TV-Geräte, Digital Signage- und Direct View-LED-Lösungen.

    Die Kombination aus dem Philips Markenversprechen und der Herstellerkompetenz bei Displays ermöglicht es PPDS, einen wettbewerbsfähigen und fokussierten Ansatz zu verfolgen, um innovative Produkte auf den Markt zu bringen – angefangen bei 10-Zoll-Touchscreens bis hin zu vielseitigen Direct View-LED-Displays. Mit den von uns entwickelten Lösungen, bieten wir sowohl Händlern als auch Endkunden vielfältige Möglichkeiten für jeden Einsatzbereich.

    RUCKUS

    RUCKUS delivers purpose-driven networks that offer the best possible performance for the unique needs of the hospitality industry. Together with our network of trusted go-to-market partners, we empower hospitality brands to deliver a differentiated level of connectivity to their guests and employees, no matter what. Because when “good enough” networking just isn’t good enough, hospitality leaders turn to RUCKUS. 

    Mews

    Mews is a leading platform for the new era of hospitality. Over 3,000 properties in 70 countries are powered by Mews. The Mews Hospitality Cloud is designed to streamline operations for modern hoteliers, transform the guest experience and create more profitable businesses. Customers include Accor, Generator-Freehand, Nordic Choice Hotels, The Social Hub, Life House and Les Airelles. Mews has been named the World’s Best Independent Hotel PMS Provider by World Travel Tech Awards (2022) and won Best Place to Work in Hotel Tech (2021, 2022) from Hotel Tech Report. The company has offices in Europe, the United States and Australia. 

    IDeaS

    IDeaS, a SAS company, is the world’s leading provider of revenue management software and services. With over 30 years of expertise, IDeaS delivers revenue science to more than 22,000 clients in 152 countries. Combining industry knowledge with innovative, data-analytics technology, IDeaS creates sophisticated yet simple ways to empower revenue leaders with precise, automated decisions they can trust. Results delivered. Revenue transformed. Discover greater profitability at ideas.com. 

    Hilding Anders

    Hilding Anders has been striving to help people get a good night’s sleep since 1939. What started in a carpentry workshop has grown to become one of the world’s largest sleep providers. We are proud to deliver bedding and sleep solutions for all needs- from the most basic to the most exclusive; from Scandinavia to Asia. Our roots and our headquarters are in Sweden, but our competitive strength is the 10 000 colleagues we have around the world. Unique local presence

    and global structure. Together we act as one global leader were knowledge of sleep and sleeping comfort along with a shared passion for well-being help us in improving lives through sleep.  

    WATERSAVING

    WATERSAVING.COM

    Our goal is clear: we want to encourage everyone – from individuals to companies and government institutions – to use potable water more responsibly.

    As a knowledge hub, watersaving.com provides energy efficiency tips and key info on the sustainable use of natural resources and talks about specific water and energy saving solutions. In this way, each and every one of us can make a valuable contribution to climate and environmental protection – from our homes, in companies, or in public institutions. Every drop counts.

    Watersaving.com is an initiative of the Neoperl Group, which develops innovative solutions relating to all aspects of potable water. Whether faucet aerators, flow regulators, or check valves: these are all crucial to helping us use potable water as a resource more sustainably. 

    Schneider Electric

    Schneider Electric is leading the Digital Transformation of Energy Management and Automation in Homes, Buildings, Data Centers, Infrastructure and Industries. With global presence in over 100 countries, Schneider is the undisputable leader in Power Management – Medium Voltage, Low Voltage and Secure Power, and in Automation Systems. We provide integrated efficiency solutions, combining energy, automation and software. In our global Ecosystem, we collaborate with the largest Partner, Integrator and Developer Community on our Open Platform to deliver real-time control and operational efficiency. We believe that great people and partners make Schneider a great company and that our commitment to Innovation, Diversity and Sustainability ensures that Life Is On everywhere, for everyone and at every moment.

    www.se.com